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Terms of ServiceUser Terms of ServiceAcceptable Use PolicyData Processing AddendumSub-processorsAI ModelsPrivacy PolicyCookie PolicySecurity Whitepaper

AI Models

Last updated: April 30, 2026

Pay-as-you-go and usage credit rates

Novis uses a credit system for AI and transcription usage. Plans include a set monthly allowance; if you exceed it, you may enable pay-as-you-go to allow on-demand usage beyond your plan.

When enabling pay-as-you-go, you set a monthly spending cap for each usage type independently:

  • AI chat — required. Must be set to at least the minimum below. This cap controls all AI model usage beyond your included allowance.
  • Tables — optional. Set to zero to disable on-demand Tables usage entirely; if set above zero, the minimum below applies.
  • Transcription — optional. Set to zero to disable on-demand transcription entirely; if set above zero, the minimum below applies.

Minimum caps per user per month (when a cap is enabled):

Usage typeUSDEURGBP
AI chat$15€14£12
Tables$15€14£12
Transcription$5€5£4

For team accounts, each minimum is multiplied by the number of seats. For example, a 5-seat team on a USD plan must set their AI chat cap to at least $75/month. If Tables and Transcription caps are left at zero, on-demand usage for those features is disabled for the whole team.

Caps can be updated at any time. Novis will never charge beyond the cap you have set within a given billing period.

Rates

USD is the reference currency; EUR and GBP values are shown for reference based on the applicable exchange rate. Per-credit and transcription rates align with the minimums above (e.g. $15 ÷ 10,000 credits = $0.0015 per credit; $5 ÷ 5 hours = $1.00 per hour).

CurrencyPer creditTranscription
USD$0.0015 / credit$1.00 / hour ($0.016 / minute)
EUR€0.0014 / credit€1.00 / hour (€0.0167 / minute)
GBP£0.0012 / credit£0.80 / hour (£0.0133 / minute)

AI chat and Tables usage draws on credits according to the tables below (Primary Models). Pay-as-you-go is available on Individual (Pro), Team, and Enterprise plans.


Novis allow Authorised Users to choose and use third party AI models below (each, a "Model") to process customer data on behalf of Novis Customers and in accordance with contract terms between Novis and the Customer.

Customer can enable or disable any specific Model to make it available to its Authorised Users, evaluating at its own discretion and risk compliance with regulatory requirements (e.g. GDPR).

By default, the platform enables Models that align with the Customer's selected Data Residency Zone requirements. This includes Models hosted within the zone or those provided by Sub-processors ensuring adequate data protection safeguards (e.g., EU-US Data Privacy Framework, Standard Contractual Clauses). Customers may optionally enable other Models, acknowledging that data may be processed in regions with different privacy standards.

How Calculation Works

Usage is measured in Pages, where 1 Page = 640 Model Tokens (T) (approx. 500 words).

Costs are calculated in Credits (C) based on the model used.

The Formula:

Total Cost=(Input Pages×Input Rate)+(Output Pages×Output Rate)\text{Total Cost} = (\text{Input Pages} \times \text{Input Rate}) + (\text{Output Pages} \times \text{Output Rate})Total Cost=(Input Pages×Input Rate)+(Output Pages×Output Rate)

Where:

Input Pages=Total Input Tokens640,Output Pages=Total Output Tokens640\text{Input Pages} = \frac{\text{Total Input Tokens}}{640}, \quad \text{Output Pages} = \frac{\text{Total Output Tokens}}{640}Input Pages=640Total Input Tokens​,Output Pages=640Total Output Tokens​

Example Scenario: Analyzing a 10-Page document (6,400 tokens) and generating a 1-Page summary (640 tokens).

1. Using GPT-5.4 Mini
(Smart Model)
2. Using Gemini 3.1 Pro
(Pro Model)
3. Using Claude Sonnet 4.6
(Pro Model)
Input: 10 Pages × 0.48 C = 4.8 C
Output: 1 Page × 2.88 C = 2.88 C
Total: 7.68 Credits
Input: 10 Pages × 1.28 C = 12.8 C
Output: 1 Page × 7.68 C = 7.68 C
Total: 20.48 Credits
Input: 10 Pages × 1.92 C = 19.2 C
Output: 1 Page × 9.6 C = 9.6 C
Total: 28.8 Credits
  • Precise Billing: Usage is calculated based on exact token counts converted to fractional pages. You are charged exactly for what you use (e.g., 320 tokens = 0.5 Pages), without rounding up to the nearest whole page.
  • Cached Read: When prompt/context content has already been written to the model provider's prompt cache, subsequent calls re-using that content are billed at the Cached Read rate instead of the standard Input rate (typically a fraction of the Input price). Caching is applied automatically when supported by the provider.
  • Cached Write: A premium charged the first time content is written to the cache. Currently this is only metered for Anthropic (Claude) models, where cache writes are billed at the Cached Write rate (approximately 1.25× the standard Input rate, based on the default 5-minute ephemeral cache). Other providers do not meter cache writes separately and are shown as — in the tables.
  • Reasoning Tokens: Reasoning and tool calling tokens are counted as Output for the credit usage calculation.

Primary Models

Core models available by default (subject to availability) to customers within Novis.

ModelDeveloperSub-processorTypeData zonesInput (C)Cached Read (C)Cached Write (C)Output (C)
GPT-5.4 MiniOpenAIOpenAI, Microsoft AzureSmartUS, EU0.480.048—2.88
Claude Haiku 4.5AnthropicAnthropic, Google CloudSmartUS, EU, AP, Global0.640.0640.83.2
Gemini 3 FlashGoogleGoogle CloudSmartUS, EU, Global0.320.032—1.92
Grok 4.1 (≤ 128K T)xAIX.AI LLCSmartUS, EU0.1280.032—0.32
Grok 4.1 (> 128K T)xAIX.AI LLCSmartUS, EU0.2560.032—0.64
Mistral Medium 3.1Mistral AIMistral AISmartEU0.256n/a—1.28
GPT-5.4 (≤ 272K T)OpenAIOpenAI, Microsoft AzureProUS, EU1.60.16—9.6
GPT-5.4 (> 272K T)OpenAIOpenAI, Microsoft AzureProUS, EU3.20.32—14.4
GPT-5.3 CodexOpenAIOpenAI, Microsoft AzureProUS, EU1.120.112—8.96
Claude Sonnet 4.6AnthropicAnthropic, Google CloudProUS, EU1.920.1922.49.6
Gemini 3.1 Pro (≤ 200K T)GoogleGoogle CloudProUS, EU, Global1.280.128—7.68
Gemini 3.1 Pro (> 200K T)GoogleGoogle CloudProUS, EU, Global2.560.256—11.52
Grok 4.2 (≤ 200K T)xAIX.AI LLCProUS, EU1.280.128—3.84
Grok 4.2 (> 200K T)xAIX.AI LLCProUS, EU2.560.256—7.68
GPT-5.5 (≤ 272K T)OpenAIOpenAI, Microsoft AzureUltraUS, EU3.20.32—19.2
GPT-5.5 (> 272K T)OpenAIOpenAI, Microsoft AzureUltraUS, EU6.40.64—28.8
Claude Opus 4.7AnthropicAnthropic, Google CloudUltraUS, EU, Global3.20.324.016.0

Secondary Open Models

Models available on customer request (Team/Enterprise plans).

ModelDeveloperSub-processorTypeData zonesInput (Credit)Cached Read (Credit)Cached Write (Credit)Output (Credit)
Mistral Large 3Mistral AIMistral AI, Google CloudSmartUS, EU0.3n/a—1.0
DeepSeek-V3.2DeepSeekGoogle Cloud, Together ComputerSmartUS, Global0.4n/a—1.1
MiniMax M2MiniMaxGoogle Cloud, NebiusSmartUS, EU, Global0.2n/a—0.8
Kimi-K2-ThinkingMoonshotGoogle Cloud, Nebius, Together ComputerSmartUS, EU, Global0.4n/a—1.6
GLM-4.7Z.AIGoogle Cloud, Nebius, Together ComputerSmartUS, EU, Global0.4n/a—1.4
DeepSeek-R1 (0528)DeepSeekGoogle Cloud, Together Computer, NebiusProUS, EU0.9n/a—3.5

Customers may contact support@novis.ai with questions or concerns, and sign up to receive notifications about new models.


Ulisse AI Ltd (d/b/a Novis)

71-75 Shelton Street, Covent Garden,

London, WC2H 9JQ, United Kingdom

Company number 15280517

Email: support@novis.ai

Legal notices: legal@novis.ai

Company

Ulisse AI Ltd (d/b/a Novis)

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Company number 15280517

Email: support@novis.ai

Legal notices: legal@novis.ai

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